Help Center

Support

Need help navigating the museum? Here are quick answers and ways to reach us.

Frequently asked questions

Is the museum free to use?
Yes. The Global African Diaspora is a free educational experience for classrooms, libraries, families, and curious learners everywhere.
Do I need an account?
No account is required. Your passport progress and preferences are saved locally in your browser for convenience.
Can I use this in a classroom?
Absolutely. The narrative phases, interactive hub, culture builder, and food journeys are all designed for educators and students.

Audio & narration

Use the global audio controls to mute or adjust volume. If narration does not play, check that your device is not muted and that autoplay is allowed in your browser.

Languages

Switch between English, French, and Spanish using the language selector in the header. More languages may be added over time.

Resetting your journey

You can reset your passport stamps by visiting the Passport page. The AI Guide also has a reset button above the conversation if you want to start a fresh chat.

Report a problem

If something is not working, missing, or unclear, please tell us what you were doing and which page or feature was involved. Screenshots are always welcome.

Email support

Still have questions?

Visit the AI Guide to ask anything about the diaspora, history, music, food, or culture.